Key Insights for Veterinary Clinics | Live Digital Event
on-demand digital event
What pet parents want in 2025: key insights for veterinary clinics
How to adapt to changing client expectations and boost your team’s success.
Pet parents’ needs are evolving, and so should your clinic! Our latest research uncovers what 1,000 pet owners expect from their vets, and where many clinics are falling short.
Join us for this exciting live event where we’ll break down the latest trends, service gaps, and actionable strategies to help you improve client retention, reduce no-shows, and simplify operations.
Download the 2025 Pet Parent Research Report today!
Learn more about the latest veterinary communication insights by diving into the 2025 Pet Parent Research Report for free.
Watch to learn why:
Digital convenience is more important than ever before.
87% of pet parents feel it’s important to receive reminders for appointments and vaccinations, but 42% report not getting any.
Vet clinics are losing their long-term and loyal customers.
31% of pet owners say they’re likely to switch veterinary clinics this year, which rises to 40% among younger pet parents.
Increased productivity and better experiences matter.
See how powerful tech solutions can lead to less phone calls, simplified scheduling, and improved client engagement.
Taking actionable steps is crucial to closing service gaps.
Explore practical strategies and powerful tools you can use today to keep up with the changing needs of modern pet owners.
Why vets prefer PetDesk
20% less time on calls
“There’s less talking on the phone to people. They put their information in, and we just do it.”
Jennifer Oldfield
Marketing Manager, ANVC
40% lower call volume
“Pet owners just book their appointments online because it is so easy and streamlined.”
Rebekah Rangel
Practice Manager, Osage Vet
72% more appointments
“PetDesk has been a great tool to reach and retain our clients. It’s very easy to use.”
David
Practice Manager